logo for Silicon Valley Bicycle Exchange - sprocket
SILICON
VALLEY
Bicycle Exchange
Quick Answers

Bicycle Exchange location: 3961 East Bayshore Road, Palo Alto, CA MAP.

Interested in volunteering? Explore our event calendar and visit our Eventbrite page to RSVP for upcoming opportunities. New volunteers can find details about our volunteer roles and general information.

Stopping by our shop? Make an appointment to shop for a bicycle or parts, ask us questions about volunteering, drop off a donation, receive service for your bike, or anything else! Shop Hours are Monday - Wednesday - Friday, 11:00 am - 5:30 pm.

UPDATE: Between 10/20-10/31 the retail shop at SVBE will be closed. Reopening 11/3. You can still make an appointment for November. Volunteer events will continue. Thank you.

Have a bicycle to donate? Donate bicycles and parts by emailing us photos and details of what you have, to This email address is being protected from spambots. You need JavaScript enabled to view it.. We'll let you know if we need your items and get you the drop-off details. Please do not make an appointment to drop off a bicycle without emailing us photos first; we cannot accept all bicycles and parts.

The Silicon Valley Bicycle Exchange is a Section 501c(3) non-profit organization.

Have questions? Contact us.

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All volunteers are asked to read and sign the complete Standards and Code of Conduct for Volunteers and Visitors form. Please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it. with any questions.

Below is the quick version of what’s expected when you volunteer or visit SVBE. Our goal is to keep our shop and community safe, respectful and fun for everyone.

Be Inclusive & Respectful

  • Treat everyone with dignity and kindness: no discrimination, harassment or bullying
  • Respect different backgrounds, identities and perspectives

Act Responsibly

  • Be honest, punctual and helpful
  • Follow all safety rules, laws and SVBE policies
  • Clean up after yourself and care for SVBE tools, bikes and space
  • Keep sensitive information confidential and avoid conflicts of interest
  • Dress appropriately (closed-toe shoes, safe clothing, leave dangling jewelry at home)

Stay Safe

  • Work sober: no drugs or alcohol while volunteering. (Social drinks are OK only after work is done and in approved areas.)
  • Report hazards, injuries or unsafe behavior right away
  • Use tools properly and never take SVBE equipment home without permission

No Harassment or Violence

Represent SVBE Well

  • Share accurate information and get permission before speaking for SVBE
  • Support our mission and avoid anything that could harm our reputation
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