The Silicon Valley Bicycle Exchange wants YOU!
If you would like to learn more about one of these roles please contact our
Roles for Event Volunteers
Front Desk Operations
We're looking for one or two friendly faces to staff our front desk on the 2nd and 4th Saturdays of each month. As our Greeter, you'll play a crucial role in our bicycle repair training events! This is a great opportunity to be at the heart of our community events, meet new people, and contribute to our mission of empowering others through bicycle repair skills!
What You’ll Do:
- Welcome new volunteers and ensure they've signed liability release waivers
- Help new volunteers check in via QR code or iPad
- Take pizza orders and coordinate pizza pickup
- Set up outdoor table for lunch and oversee canopy setup
- Assist with sales and handling petty cash, as needed
Why This Matters
You will be the first point of contact for new and returning volunteers, and your actions will significantly influence their experience and overall impression of SVBE. A friendly and engaging approach will help volunteers feel welcome and encourage them to return.
Requirements:
- Friendly demeanor
- Desire to help where needed
- Friendly demeanor and help volunteers to feel welcome
- Responsible
Event Coordinators
Help us rock our events! We’re looking for friendly volunteers to help manage our on and off site bike repair events. This is a great chance to develop your leadership skills while having fun!
What You’ll Do:
- Be the point of contact for volunteers and outside agencies before and during the event
- Help manage all logistics, making sure tools and supplies are brought to events, and mechanics have what they need
- Make sure everyone registers when they arrive
- Track how many bikes get completed, partially completed, and go through QA1 and QA2
- Send emails, answer questions, be on site for event
Why This Matters:
Outreach events are important for keeping us in touch with the community and letting the community know about us. Having volunteers run our events makes outreach possible.
Outreach Volunteers
Are you excited about bikes and cycling? Do you want to make a difference in your community? Join our Outreach Volunteers and help us spread the word about Silicon Valley Bicycle Exchange
What You’ll Do:
- Staff information tables at indoor and outdoor events
- Talk with the general public, share our mission and volunteer opportunities
- Engage with the public about what we do and why it matters
Why This Matters
Your enthusiasm can inspire others to get involved, supporting our efforts to promote cycling and bicycle repair in the community.
Requirements:
No experience is necessary, just your enthusiasm and a willingness to engage with people.
Truck Drivers
Drive a truck full of repaired bicycles from Bicycle Exchange to deliver the bikes to a recipient organization. Help load and unload the bicycles.
More volunteer role description coming soon.
Roles for Returning Volunteers and Mechanics
Mechanics
Volunteer mechanics should be able to, at a minimum, do basic ABC checks and work somewhat independantly, performing some repairs on bikes. You do not have to be an expert, or have professional experience. As a volunteer mechanic you would also have the opportunity to take bikes home and work on them there at your own pace, and then bring them back when you are done. You would need to sign out the bike on our check-out sheet — be one of our Homework Heros! Contact our Volunteer Coordinator if you have questions about your qualifications,
Mentor Mechanics
Help teach and supervise apprentice mechanics, sharing your bike repair knowledge and skills.
What You’ll Do:
Work with volunteers interested in improving their bike mechanic skills. Share your knowledge and explain to the best of your ability how to perform repair work. Be ready to answer questions.
Why This Matters:
Skilled bicycle mechanics are the key link that enables us to achieve our goals. Mechanics repair bikes, make sure they meet our QA standards and get them ready ready for distribution. Having more volunteer mechanics will enable us to repair more bikes and meet the high demand from those in need.
Requirements:
- Bike mechanic skills
- Enjoy teaching adults and kids
QA (Quality Assurance) Inspectors
What You’ll Do:
Perform quality assurance inspection of completed bike repairs. This work is important to ensure all bikes meet SVBE quality standards before they are received by our charity organizations.
Requirements:
Advanced bicycle repair skills
Roles for Volunteers in our Retail Bike Shop
Assistant Shop / Inventory Volunteers
Support our retail and mechanic shop to improve volunteer and customer experience.
What You’ll Do:
There are lots of tasks to perform to keep our shop running smoothly and we need your help! Here are some of the things you will do, but this may not be a complete list:
- Stock ordered parts & supplies
- Stock donated bicycle parts
- Keep workbenches organized and supplied with cleaners and lubricants
- Provide support to shop manger as needed
- Clean bikes - time permitting
Why This Matters:
We want to provide the best customer and volunteer experience and to do this the shop must be organized and run efficiently.
Requirements:
Bicycle shop experience. Familiar with parts inventory or other related experience.
Bike Salesperson Assistants
Help connect buyers with bikes. Engage with customers in a proactive and knowledgeable way, providing a positive customer experience.
What You’ll Do:
Help customers pick out the right bike for them. Be willing to engage in conversation about skill level, bike functionality, etc.
Requirements:
- Should have knowledge of bike types and different riding styles.
- Helpful if you are familiar with market values of used bicycles.
Roles for Supporting Volunteers - Organization
Marketing & Social Media Volunteers
Help us share the impact of Silicon Valley Bicycle Exchange! We’re looking for enthusiastic volunteers to capture and share the amazing work we do—whether through photography, video, social media engagement, or outreach. If you have experience in content creation and storytelling, we’d love your help in amplifying our message!
What You’ll Do:
- Attend events (onsite and offsite) to take high-quality photos and videos for use on our website, social media, and promotional materials
- Capture engaging moments of volunteers fixing bikes, teaching mechanic skills and building community connections
- Edit video content for social media
- Assist in creating tutorial videos about bicycle repair to help educate our community
- Support our Marketing team with managing SVBE’s social media accounts (TikTok, Instagram, Facebook, LinkedIn) with engaging content, including event promotions, volunteer highlights and impact stories
- Potentially monitor and respond to comments and messages to engage with our audience and encourage participation
- Digital and in-person outreach
- Attend Outreach events
Requirements:
- Experience in photography and/or videography
- Experience posting content on social media platforms, including TikTok, Instagram, Facebook, and LinkedIn
- Ability and interest in attending various events within your schedule capacity and interacting with volunteers to capture authentic moments
- Interest in increasing your sales, marketing, conversational and non-profit management skills
- (Bonus) Experience creating tutorial videos or educational content
This is a flexible volunteer role with no set schedule, but your contributions will have a lasting impact! If you’re ready to use your skills to support a great cause, we’d love to have you on board.
Thank You Letter Writers
Volunteer position description coming soon. If you're interested or want to learn more, please contact our volunteer coordinator Toni, at
Administrative Support Volunteers
Join our team and help strengthen the systems that keep Silicon Valley Bicycle Exchange running! As we grow, so does our administrative complexity. We’re looking for a detail-oriented, systems-minded volunteer to help build redundancy, improve financial processes and support the behind-the-scenes work that keeps BikeX sustainable. This role is ideal for someone who enjoys working with financial systems, organizing processes, and bringing clarity to complexity.
What You’ll Do:
- Learn and understand our Chart of Accounts and how it connects across systems (Ramp, QuickBooks Online, Square, DonorView)
- Review and help reconcile transactions, ensuring accurate coding and proper documentation
- Serve as a knowledgeable point of contact to help answer bookkeeping and reconciliation questions
- Support Google Workspace administration and help manage user access and requests
- Help document processes and develop standard operating procedures to reduce single-source dependency
Why This Role Matters:
BikeX is at a critical stage of growth. Many of our administrative functions are currently single-sourced with no backups. This role helps build resilience, reduce risk and ensure we can continue expanding our impact without overextending staff. As an Administrative Support Volunteer, you may do some of, all or different tasks than what is described above.
Requirements:
- Strong attention to detail and comfort working with financial systems
- Experience with QuickBooks Online, bookkeeping, accounting systems or similar platforms preferred
- Comfort learning interconnected software systems and asking good questions
- Ability to handle sensitive financial information with discretion
